Question

1. which is an example of downward communication?

orders from manager to employees
employee feedback to supervisor
gossip among peers
external reports

1. horizontal communication takes place between:

superior and subordinate
manager and client
employees of the same level
employer and employee

1. a communication barrier caused by language differences is:

psychological
physical
semantic
cultural

Explanation:

• Question 9: Downward communication is from higher - level (manager) to lower - level (employees). Employee feedback is upward, peer gossip is horizontal, and external reports are not internal downward.
• Question 10: Horizontal communication is between same - level employees. Superior - subordinate and employer - employee are vertical (downward/upward), manager - client is external.
• Question 11: Semantic barriers are due to language differences (word meanings etc.). Psychological is about mental states, physical is environmental (noise etc.), cultural is broader than just language.

Answer:

1. Orders from manager to employees
2. Employees of the same level
3. Semantic