Question

what is conflict resolution?

finding a solution for a disagreement
discuss alternatives with a coworker
defining a problem
being tactful

Explanation:

Conflict resolution is the process of finding a solution to a disagreement. Discussing alternatives with a coworker is part of the process but not the definition. Defining a problem is an initial step in conflict resolution. Being tactful is a skill that can aid in conflict resolution but is not the definition.

Answer:

finding a solution for a disagreement