Question

1. a user reports that they cannot access files stored on an external drive when connecting it to a mac, though it works fine on a windows pc. what should the technician do to make the drive accessible on both systems? a) format it to ntfs b) format it to hfs+ c) format it to exfat d) enable disk encryption

Explanation:

exFAT (Extended File Allocation Table) is a file system that is designed to be compatible with both Windows and Mac operating systems. NTFS (New Technology File System) is mainly used by Windows and has limited compatibility with Mac (without additional software). HFS+ (Hierarchical File System Plus) is used by Mac and not natively supported by Windows. Enabling disk encryption would not make the drive accessible on both systems if the file - system is not compatible.

Answer:

C. Format it to exFAT