Question

your tools should be arranged in such a way as to ______________.
optimize workflow
block everyone elses access
make you look busy
keep your work area cleared of everything
question 26
true or false? a customer who has to be told
o\ will remain unhappy even if offered viable options or alternatives.
true
false

Explanation:

For the first question, arranging tools to optimize workflow is a practical and logical goal in a work - related context. Blocking access is uncooperative, looking busy is a superficial goal, and clearing the work area of everything is not practical as tools are needed.
For the second question, offering viable options or alternatives can often turn an unhappy customer situation around. Just because a customer is told "no" initially does not mean they will remain unhappy if there are good alternatives.

Answer:

1. optimize workflow
2. False