Question

question 1
if you are strong at ______, your employees are likely to think that it is right to follow your lead.
political tactics
consultation
impression management
influence management
coalition building
question 2
to make a good first impression in an interaction with another, a person should do all of the following except
match your \ornaments\ to your personality and intended message.
set a specific goal for your interaction.
talk a lot about yourself
be aware of your nonverbal behaviors.
avoid bad moods

Explanation:

• Question 1: Influence management involves the ability to persuade and guide others. If a leader is strong in influence management, employees are more likely to follow their lead as they are effectively convinced of the direction. Political tactics may involve manipulation rather than genuine leadership. Consultation is about seeking input, which is not directly about leading. Impression management is about how one is perceived, not leading. Coalition building is about forming groups, not the act of leading in a way that employees think it's right to follow.
• Question 2: Talking a lot about oneself can come across as self - centered and may not contribute to a good first impression. Matching ornaments (appearance elements) to personality and message helps in presenting a coherent self. Setting a goal for the interaction gives purpose. Being aware of non - verbal behaviors ensures that body language is positive. Avoiding bad moods keeps the interaction pleasant.

Answer:

Question 1: influence management
Question 2: talk a lot about yourself