Question

question 5
1 pts

when software is \acting strange,\ you should:

not become alarmed; its probably a minor glitch
save your work with a new file name, exit, and restart
immediately shutdown the computer
reinstall the software program

Explanation:

Analyze the scenario

The question asks for the best immediate action when software is "acting strange." This is a fundamental concept in System Administration and basic computer literacy.

Evaluate option A

"not become alarmed; it's probably a minor glitch"
Ignoring the issue or assuming it is harmless does not protect your active data or resolve the underlying problem.

Evaluate option B

"save your work with a new file name, exit, and restart"
This is the standard best practice. Saving with a new file name prevents overwriting a good backup with potentially corrupted data. Exiting and restarting clears temporary memory issues.

Evaluate option C

"immediately shutdown the computer"
A sudden shutdown can cause unsaved data loss and potentially corrupt system files. This is only a last resort.

Evaluate option D

"reinstall the software program"
Reinstallation is a drastic troubleshooting step that is unnecessary before trying simpler solutions like restarting.

Answer:

• (A) not become alarmed; it's probably a minor glitch
• (B) save your work with a new file name, exit, and restart (Correct answer)
• (C) immediately shutdown the computer
• (D) reinstall the software program