Question

question 35 (2 points)
according to senge, who makes the most important decisions within an organization,
which also increases organizational learning?
top managers, like the ceo
teams or groups of employees
individuals
entry - level managers
question 36 (2 points)
in a meeting, after hearing a member describe a problem to be addressed, all other
members of the group first wrote down ideas and solutions. after this, everyone
shared those suggestions without criticism. the group, one by one, clarified,
critiqued, and then discussed the alternatives in the sequence in which they were
first proposed. finally, each member ranked all the alternatives, and the highest -
ranking alternative was chosen. which decision - making technique did the group
implement?
delphi technique
dialectical inquiry
brainstorming
nominal group technique

Explanation:

For Question 35:
Peter Senge, in his work on organizational learning, emphasizes the role of teams or groups of employees. In a learning organization, collective learning and decision - making by teams are crucial as they can bring diverse perspectives and knowledge, which in turn increases organizational learning. Top managers (like the CEO) might have a hierarchical view, individuals may lack the collective knowledge, and entry - level managers may not have the full organizational perspective.
For Question 36:
The nominal group technique involves members writing down ideas first (silent generation), then sharing without criticism (round - robin sharing), clarifying and critiquing in order (sequential discussion), and finally ranking alternatives. The Delphi technique is usually done anonymously and over multiple rounds (not in - person sharing as described here). Dialectical inquiry involves presenting opposing views. Brainstorming is mainly about generating ideas without the ranking and sequential critique steps.

Answer:

Question 35: teams or groups of employees
Question 36: nominal group technique