Question

nash works at keep it clean, an environmentally conscious office cleaning company. he works as a social media analyst, primarily focusing on understanding the tastes and needs of the customers. he achieves this by regularly interacting with customers through various promotional activities and events through social media sites, and then building databases that help the company better develop eco-friendly cleaning processes that appeal to their clients base. this implies that nash

multiple choice

○ encourages centralized decision making.

○ is a knowledge worker

○ encourages a narrow business focus

○ belongs to the external labor market

Explanation:

• A knowledge worker is someone who deals with information and knowledge, using skills like analysis, database building, and understanding customer needs (as Nash does by analyzing social media, interacting with customers, and building databases to inform company processes).
• "Encourages centralized decision making" is incorrect as Nash's work involves gathering customer insights, not centralizing decisions.
• "Encourages a narrow business focus" is wrong since his work helps develop eco - friendly processes appealing to a client base, which is about broader customer - centric development, not narrow focus.
• "Belongs to the external labor market" is incorrect as he is an employee of Keep It Clean, so he is in the internal labor market.

Answer:

B. is a knowledge worker