Question

a guest is interested in a specific product but is unhappy with the price. they insist they saw it in another store for less. what are you most likely to do? offer to check with your leader to see if anything can be done. ask your leader how to handle the situation. explain that the product is very popular, and that you are unfortunately unable to adjust the price. try to learn why the guest likes the product, and suggest a similar but less - expensive alternative. admit the price is high, but point out that the guest can save extra money with a target credit card.

Explanation:

When a guest is interested in a product but unhappy with the price, the best approach is to try to learn why the guest likes the product and suggest a similar but less - expensive alternative. This shows that you are still trying to meet the guest's needs while also addressing the price concern. Offering to check with a leader might not always be possible or efficient, and simply explaining that the price can't be adjusted (without offering an alternative) may not satisfy the guest. Admitting the price is high and promoting a credit card (which may not be relevant or desired by the guest) is also not the most customer - centric approach.

Answer:

Try to learn why the guest likes the product, and suggest a similar but less - expensive alternative.