Question

which is employed at a tricare service center, provides information about using tricare, and assists with other matters affecting access to health care?
○ a. customer service representative
○ b. beneficiary counseling and assistance coordinator
○ c nurse advisor
○ d. health care finder

Explanation:

• A customer service representative at a TRICARE Service Center provides information about using TRICARE and assists with matters affecting access to health care.
• A beneficiary counseling and assistance coordinator focuses more on counseling beneficiaries on benefits and claims.
• A nurse advisor provides clinical advice.
• A health care finder is more about locating health care providers.

Answer:

a. customer service representative