Question

where are the mail merge options located in word 2016?
mailing tab, start mail merge group
mailing tab, preview results group
insert tab, mail merge group
references tab, research group

Explanation:

In Microsoft Word 2016, the mail merge functionality is specifically designed for creating documents like letters, envelopes, etc., that are personalized using data from a source (e.g., a spreadsheet). The "Mailings" tab is dedicated to all mail - merge related operations. The "Start Mail Merge" group within the "Mailings" tab contains the basic commands to initiate a mail - merge process (such as selecting the document type - letter, envelope, etc.). The "Preview Results" group is more about seeing how the merged document will look with sample data, not for starting the merge. The "Insert" tab is for inserting elements like tables, pictures, etc., and has no direct relation to mail - merge. The "References" tab is for tasks like adding citations, creating a table of contents, etc., and is also not related to mail - merge.

Answer:

Mailings tab, Start Mail Merge group