Question

two technicians are discussing shopkey pro. technician a says repair information is added and updated daily. technician b says tsbs are commonly added to shopkey within 2 weeks of being published by the oem. who is correct?
technician a only
technician b only
both technician a and technician b
neither technician a nor technician b

Explanation:

To determine the correct technician, we analyze their statements:

• Technician A: ShopKey Pro repair info is updated daily. This aligns with typical software for repair info (frequent updates for accuracy).
• Technician B: TSBs (Technical Service Bulletins) are added within 2 weeks of OEM publication. TSBs from OEMs are often incorporated into repair databases like ShopKey in a timely manner, often within such a timeframe.

Since both statements about ShopKey Pro's update frequency (daily for repair info) and TSB addition timeline (within 2 weeks of OEM publication) are accurate for ShopKey Pro's functionality, both Technician A and Technician B are correct.

Answer:

C. Both Technician A and Technician B (Note: Assuming option labels, if original options had "Both Technician A and Technician B" as an option, that's the correct one. From the image, the option "Both Technician A and Technician B" is present, so the answer is that option.)