Question

question 88 of 99
you have just installed a new video card in an employees windows workstation. when you power the system on and load the os, everything on the screen looks enlarged and pixelated. you try to change the resolution, but the only available option is 640x480.
which of the following best resolves this problem?
verify that the system bios is compatible with the video card.
download and install the latest driver from the video card manufacturers website.
reboot the system into safe - mode.
upgrade the monitor to one that supports a higher refresh rate.
i want to review this question later. (options)

Explanation:

When a new video card is installed and there are display - related issues like limited resolution options, the most likely cause is an outdated or incorrect driver. Downloading and installing the latest driver from the video card manufacturer's website is the best way to resolve such driver - related display problems. Verifying BIOS compatibility is more relevant for hardware recognition issues at a deeper level. Rebooting into Safe Mode may help in some general troubleshooting but won't directly fix driver - related resolution problems. Upgrading the monitor for a higher refresh rate won't solve the problem of limited resolution options caused by a driver issue.

Answer:

Download and install the latest driver from the video card manufacturer's website.