Question

multiple choice question

when does the collection of information begin when a patient is new to the practice?

before the patient is seen by the physician.
after the patients insurance is billed.
after the patient is seen by the physician.
before the patient arrives for the appointment.

Explanation:

Identify the core administrative process

Using the Patient Intake Process and Patient Intake knowledge points

The question asks when the collection of information begins for a new patient. In medical office administration, gathering demographic, contact, and insurance details starts during the initial phone call or online registration, which occurs before the patient physically arrives for their scheduled appointment.

Answer:

• Before the patient is seen by the physician.
• After the patient's insurance is billed.
• After the patient is seen by the physician.
• Before the patient arrives for the appointment. (Correct answer)