Question

10.
a technician is replacing an hdd with an ssd in a users laptop. the user wants to keep all their files and operating
system intact.
what is the best method to accomplish this?
a) reinstall windows manually
b) use disk cloning software
c) use file history for backup
d) format the ssd before installation

Explanation:

When replacing an HDD with an SSD and wanting to keep the OS intact, using disk cloning software (Option B) is the best method. Reinstalling Windows manually (Option A) would mean losing the existing OS setup. Using File History for backup (Option C) is mainly for user files backup, not for cloning the OS - containing disk. Formatting the SSD before installation (Option D) is a step in the process but not the method to keep the OS intact. Disk cloning software copies the entire contents (including the OS) from the HDD to the SSD.

Answer:

B. Use disk cloning software