Question

1. when this executive talks about focusing on being excellent on a day - to - day basis, which will lead to excellence in performance, he is discussing an aspect of ______ that emphasizes process over outcome.

a competitive strategy
b crisis management
c contingency planning
d corporate culture
1 of 5 (0)
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Explanation:

Corporate culture encompasses values, beliefs, and behaviors within an organization. Focusing on day - to - day excellence (process) rather than just the final performance (outcome) is a cultural aspect. Competitive strategy is about how a firm competes in the market. Crisis management deals with handling unexpected negative events. Contingency planning is preparing for future uncertainties. None of these other options emphasize the internal, process - oriented aspect like corporate culture.

Answer:

d. corporate culture