Question

what does the power of saying yes mean in customer service? (1 point)
giving customers free products
always agreeing with customers
ignoring customer complaints
finding solutions for customer needs

Explanation:

In customer service, the power of saying yes is about being proactive in meeting customer needs. Giving free products (a short - term fix) and always agreeing (not practical if requests are unreasonable) are not the essence. Ignoring complaints is the opposite of good service. Finding solutions for customer needs aligns with the positive and problem - solving spirit of the "power of saying yes".

Answer:

Finding solutions for customer needs.