Question

read this passage.
fletchers books is a large and well - known used bookstore in the williams county area. at fletchers, we appreciate our customers and promise to treat them with respect, providing them with excellent service and great value. at fletchers, a satisfied customer is a customer for life!
based on the information from the companys website, which information should you highlight in your cover letter?
a. your interest in used books
b. your excellent customer service skills
c. your proximity to williams county
d. your favorite genre of book

Explanation:

The passage is about a bookstore, and when writing a cover letter for a job (implied by the context of highlighting relevant info), interest in the product (used books, which is the store's main offering) is key. Customer service skills (B) are a general job - related skill but not specific to the bookstore's core. Proximity (C) is a location factor not emphasized in the store's value proposition. Genre (D) is too narrow compared to the overall business of selling used books.

Answer:

A. Your interest in used books