Question

read the claim and the supporting evidence.
claim: to provide truly excellent health care, providers must make themselves accessible to patients by email.
evidence: in one survey, almost all participants said they would prefer to see a doctor who offers email communication.
why does the evidence support the claim? choose the analysis that better explains the connection.
the quality of health care is determined in part by meeting the patient’s needs and wants.
it is important that health care professionals allow patients to email them.

Explanation:

To determine why the evidence supports the claim, we analyze the options. The claim is about providing excellent healthcare by being accessible via email, and the evidence is that most patients prefer doctors with email communication. The first option explains that healthcare quality involves meeting patients’ needs/wants. Since patients want email communication, meeting this want (as the first option states) connects the evidence (patient preference) to the claim (excellent care via email access). The second option just restates the importance of email access without linking it to patient preferences/healthcare quality as the first does.

Answer:

The quality of health care is determined in part by meeting the patient’s needs and wants.