Question

is a family of generic standards for quality management systems established by the international organization for standardization.
a. astm e2659
b. iso 9000
c. six sigma
d. total quality management

Explanation:

• Option a: ASTM E2659 is related to forensic science, not quality management systems by ISO.
• Option b: ISO 9000 is indeed a family of generic standards for quality management systems established by the International Organization for Standardization.
• Option c: Six Sigma is a methodology for process improvement, not a standard set by ISO for quality management systems in this context.
• Option d: Total Quality Management (TQM) is a management approach, not a specific standard family by ISO for quality management systems.

Answer:

b. ISO 9000