Question

1. t/f: effective workplace communication includes writing, speaking, listening, reading and interpersonal skills.
2. t/f: creativity in the workplace means only coming up with new ideas - not asking questions or improving existing methods.
3. t/f: critical thinking and problem - solving skills involve locating, analyzing and applying information in employment situations.
4. t/f: work - readiness traits such as integrity, accountability, punctuality and respect for diversity are not important in technology careers.
5. t/f: being able to work both independently and as part of a team is an essential skill in a changing, technological workplace.
6. t/f: presenting a professional image through your appearance, behaviour and language is only important when you first interview for a job - and not after youre hired.
7. mc: which of the following best exemplifies \interpersonal abilities\ in a business/industry workplace context?

a. sending a formal email without proofreading
b. ignoring a coworkers question because youre busy
c. listening attentively to a coworkers idea and asking follow - up questions
d. working in isolation entirely to avoid distractions

1. mc: a software development team needs to adopt a new tool mid - project. which skill is most directly involved?

a. professional appearance
b. creativity by asking challenging questions
c. reading only old documents
d. working alone so you dont have to coordinate

1. mc: you discover an error in a colleagues dataset which could affect client reporting. what is the best step?

a. hide the error so the client doesnt know
b. ignore it because \someone else will catch it\
c. communicate the error, show how you found it, and propose a solution
d. delete the dataset and start fresh without telling anyone

Explanation:

• Question 7: Interpersonal abilities involve positive interaction with others. Option C shows active listening and engagement, which are key interpersonal skills. Options A (sending un - proofread email) is unprofessional, Option B (ignoring coworker) is rude, and Option D (working in isolation) lacks interpersonal interaction.
• Question 8: When a software development team needs to adopt a new tool mid - project, creativity by asking challenging questions (Option B) is important. It helps in understanding the new tool and its integration. Professional appearance (Option A) is not directly related to tool adoption. Reading only old documents (Option C) won't help with the new tool. Working alone (Option D) is not conducive to team - based tool adoption.
• Question 9: In a professional setting, when an error is discovered, the best step is to communicate the error, show how it was found, and propose a solution (Option C). Hiding the error (Option A) or ignoring it (Option B) is unethical and can lead to bigger problems. Deleting the dataset without communication (Option D) is also unprofessional.

Answer:

1. C. Listening attentively to a coworker’s idea and asking follow - up questions
2. B. Creativity by asking challenging questions
3. C. Communicate the error, show how you found it, and propose a solution