Question

1. choose the best answer.

a company report should be written using ____ language.
formal
tactile
verbal
informal

1. choose the best answer.

during active listening, practice ____ by thinking about what has been said and rewording it internally.
inflection
speculation
synergy
reflection

Explanation:

• For the first question: Company reports are official documents. Formal language is appropriate as it conveys professionalism and clarity. Tactile refers to touch - related, which is not relevant. Verbal is about speech (a report is written). Informal is too casual for a company report.
• For the second question: During active listening, reflection involves thinking about what was said and re - wording internally. Inflection is about tone of voice. Speculation is guessing. Synergy is about combined effort.

Answer:

1. formal
2. reflection