Question

first read: concept vocabulary
identify the choice that best answers the question.
which of the following situations best illustrates the meaning of redress?
○ a. a store discovers an increase in thefts and boosts security.
○ b. a person discovers they are underdressed and changes clothes.
○ c. a store accidentally overcharges a customer and offers a refund.
○ d. a person submits a complaint to a restaurant about the foods quality.

Explanation:

Redress means to correct or make amends for a wrong. Option C shows a store correcting an overcharge (a wrong) by offering a refund. Options A and B are about taking preventive or corrective action for non - wrong situations (theft prevention and dressing appropriately). Option D is just a complaint, not the act of redress (correcting the wrong).

Answer:

C. A store accidentally overcharges a customer and offers a refund.