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Question
which three tips are suggested for dealing with negative customer feedback? apologize to the customer address the customer by name offer unlimited free products to the customer for their trouble inform the customer of who is at fault for the situation empathize with the customer
Apologizing shows respect and accountability. Addressing by name makes the interaction more personal. Empathizing helps build a connection and shows understanding. Offering unlimited free products is often not practical or sustainable for a business. Informing the customer of who is at fault can seem defensive and unhelpful.
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Apologize to the customer, Address the customer by name, Empathize with the customer