Question

sams computer suddenly starts acting up. its running really slow, freezing up, and random pop - up ads keep appearing—even when no browser is open. he clicked on a weird website yesterday because it looked like it had free game cheats or hacks. as tech support what will you advise?

Explanation:

Sam's computer likely has malware. Advise him to run antivirus/anti - malware software (e.g., Malwarebytes, Norton). If that doesn't work, suggest a system restore to a point before he visited the website. Also, warn him about the risks of clicking on suspicious websites.

Answer:

Advise Sam to run antivirus/anti - malware software. If issues persist, suggest a system restore. Warn about risks of suspicious websites.