Question

question 13

a team of cheese makers has been working together for a few months on a new project. the team members have built trust and rapport, developed team norms and ground rules, and learned how to manage conflict effectively. the team is now in the norming stage of team development.

which of the following is the most important thing for the team to focus on during the norming stage?

setting team goals, objectives, and ground rules for conflict
building trust and rapport among team members
completing the project on time and within budget
engaging in an icebreaker team orientation activity to get to know each other

Explanation:

Analyze the stages of team development

The question asks for the most important focus for a team during the norming stage of team development. According to Tuckman's Stages of Group Development, the stages are forming, storming, norming, performing, and adjourning.

Evaluate each option against the norming stage

• Setting team goals, objectives, and ground rules for conflict: This is characteristic of the transition from forming to storming, where rules and goals are established to navigate initial conflicts.
• Building trust and rapport among team members: During the norming stage, members resolve their differences, appreciate colleagues' strengths, and respect the authority of the leader. The primary focus is on consolidating cohesion, building trust, and establishing rapport.
• Completing the project on time and within budget: This is the primary focus of the performing stage, where the team is highly autonomous and focused on achieving goals.
• Engaging in an icebreaker team orientation activity to get to know each other: This is the primary focus of the Forming Stage.

Determine the correct choice

The norming stage is characterized by the resolution of interpersonal conflict and the development of cohesion. Therefore, the most important focus during this stage is building trust and rapport among team members.

Answer:

• Setting team goals, objectives, and ground rules for conflict
• Building trust and rapport among team members (Correct answer)
• Completing the project on time and within budget
• Engaging in an icebreaker team orientation activity to get to know each other