Question

the process of sending and receiving messages without using any spoken words defines ______.
a. verbal communication
b. nonverbal communication
c. open communication
d. empty communication
please select the best answer from the choices provided
a
b
c
d

Explanation:

To solve this, we analyze each option:

• Option a: Verbal communication uses spoken words, so it's incorrect.
• Option b: Nonverbal communication is defined as sending/receiving messages without spoken words (e.g., body language, gestures), which matches the description.
• Option c: Open communication refers to transparent sharing, not related to non - spoken messages.
• Option d: Empty communication has no real content, not related to the definition.

Answer:

B. nonverbal communication