Question

multiple select question

select all that apply

which of the following charges are routinely collected at the time of service?

deductibles for patients with ppo plans
copayments
coinsurance
previous balances

Explanation:

Analyze point-of-service collection practices

In medical billing and Healthcare Administration, collecting patient financial responsibilities at the time of service (point-of-service collection) improves practice cash flow and reduces outstanding accounts receivable.

Evaluate each option

• Deductibles for patients with PPO plans: Deductibles are generally not collected at the time of service because the exact amount applied to the deductible is determined after the insurance claim is processed.
• Copayments: Copayments are fixed amounts defined by the insurance plan that are routinely and expectedly collected at the time of service.
• Coinsurance: Coinsurance is a percentage of the allowed charge. Because the exact allowed amount is determined after the claim is processed by the insurance payer, it is not routinely collected at the time of service.
• Previous balances: Any outstanding balances from prior visits are routinely identified and collected from the patient at the time of check-in or service.

Answer:

• Deductibles for patients with PPO plans
• Copayments (Correct answer)
• Coinsurance
• Previous balances (Correct answer)