Question

has a lot fewer customers. \one example of rebranding is dunkin’ donuts shortening its name to dunkin’. professor benson, who is working as an advisor to the coffee and donut chain, thinks this is likely to go over well. the new name is familiar but shifts the focus to coffee, which is actually their best - selling product. it may even make customers feel more welcome than before: as the dunkin’ ceo says, friends use first names. \in contrast, weight watchers’ decision to rename itself ww seems destined for disaster. when asked about the change, benson, who has not worked with the company, shook her head and shrugged. weight watchers, that name tells you exactly what it’s about. ww, what is ww going to mean to anybody? the first thing that came into my head was the world wars. it’s not very catchy. she added that she’d heard a public relations expert point out that ww is very awkward to say out loud, which will make it harder to promote.\ what is an example of bias within the reading? it’s unfair to compare dunkin’ with ww because most people would rather think about coffee and donuts than losing weight. the reading makes predictions for the future. it isn’t possible to judge their accuracy at this time. the expert quoted in the article works for the company she praised and does not work for the company she criticized. because the professor teaches at a business school, she is biased in favor of corporations.

Explanation:

The expert, Professor Benson, is an advisor to Dunkin' and praises its re - branding while criticizing Weight Watchers' re - branding without being affiliated with it. This shows a potential bias as she has a connection to the praised company and none to the criticized one.

Answer:

The expert quoted in the article works for the company she praised and does not work for the company she criticized.