Question

1. the laissez - faire management style

a. sets clear guidelines and goals on what is expected.
b. makes decisions without taking others opinions into account.
c. commits fully to the process and promotes doing things \by the book.\
d. encourages employees to make decisions and do their best with minimal direction.

1. which position makes procedures and policies and communicates them to employees?

a. supervisor
b. shift manager
c. general manager
d. line level employee

1. when a new staff member is trained by a co - worker, it is called

a. onboarding.
b. ongoing training.
c. peer training.
d. employee engagement.

1. integrity refers to a leaders ability to

a. make decisions quickly and effectively.
b. follow the highest standards of ethics and morality.
c. assign normal duties and tasks to another person with successful results.
d. attract someones attention and interest in a positive way to accomplish goals.

1. which skill refers to the ability to listen actively, show empathy and compassion, be flexible and adaptable, and not let personal beliefs or biases appear when interacting with people?

a. humility
b. perception
c. professional development
d. emotional intelligence

1. what does an operational sop do?

a. describes procedures at the place of business
b. calculates only food - cost percentage and foodservice percentage
c. identifies inconsistencies across all operations of a brand
d. manages the day - to - day operation of a business

1. which smart goal component provides evidence that you are making progress?

a. timely
b. relevant
c. measurable
d. attainable

1. a mission statement serves to communicate

a. when the operation was created.
b. who the operation is serving.
c. why an operation exists.
d. what qualifications an operation has.

Explanation:

1. Question 1: Laissez - faire management is about giving employees freedom. Option D ("encourages employees to make decisions and do their best with minimal direction") aligns with this concept.
2. Question 2: A supervisor's role often includes creating procedures and communicating them. Option A ("Supervisor") is correct.
3. Question 3: When a new staff member is trained by a co - worker, it is called peer training. Option C ("peer training") is right.
4. Question 4: Integrity is related to ethical standards. Option B ("follow the highest standards of ethics and morality") is appropriate.
5. Question 5: Emotional intelligence involves empathy, flexibility, etc. Option D ("Emotional intelligence") fits.
6. Question 6: An operational SOP (Standard Operating Procedure) describes procedures at the business place. Option A ("Describes procedures at the place of business") is correct.
7. Question 7: The "Measurable" component of SMART goals shows progress. Option C ("Measurable") is the answer.
8. Question 8: A mission statement explains why an operation exists. Option C ("why an operation exists") is correct.

Answer:

1. D. encourages employees to make decisions and do their best with minimal direction
2. A. Supervisor
3. C. peer training
4. B. follow the highest standards of ethics and morality
5. D. Emotional intelligence
6. A. Describes procedures at the place of business
7. C. Measurable
8. C. why an operation exists