Question

ignitia is running slowly or not working. which of the following steps should you first complete? 1. use the right browser, clear cache and cookies, and restart the computer. step 1 2. search for a solution in enlightium’s knowledge base. step 2 3. contact ignitia’s technical support team. step 3 4. email it@enlightiumacademy.com. step 4

Explanation:

When troubleshooting software (Ignitia) issues, the first step is to try basic browser - related fixes as they are simple and often resolve common performance issues. Step 1 (Use the right browser, clear cache and cookies, and restart the computer) is a basic troubleshooting step that should be done first before searching knowledge bases or contacting support.

Answer:

Step 1. Use the right browser, clear cache and cookies, and restart the computer