Question

at a hair salon, one employee washes customers hair, another employee cuts it, and another dries and styles it. this allows the employees to make the most efficient use of their time and illustrates an organizational principle known as

○ authority.

○ innovation.

○ span of control.

○ division of labor.

Explanation:

The scenario describes splitting hair salon tasks (washing, cutting, styling) among different employees to boost efficiency, which directly aligns with the principle of division of labor—specializing workers in specific tasks to improve productivity. The other options do not fit: authority relates to power dynamics, innovation is about new ideas, and span of control refers to the number of subordinates a manager oversees.

Answer:

division of labor.