Question

get to know the person served by learning about their background, asking questions and:

assume their culture is the cause of their mental illness
using your background to make assumptions about them.
observing what they say and do.
ignore what they say

Explanation:

Analyze the question stem

The question asks for a constructive way to get to know a person served, in addition to learning about their background and asking questions.

Evaluate the options

• "Assume their culture is the cause of their mental illness": Incorrect, as making assumptions pathologizes culture and violates person-centered care.
• "Using your background to make assumptions about them": Incorrect, as making assumptions based on one's own background introduces bias.
• "Observing what they say and do": Correct, as active observation is a objective, respectful, and non-judgmental way to understand a client's behavior and communication.
• "Ignore what they say": Incorrect, as ignoring the client directly contradicts active listening and respectful care.

Answer:

• Assume their culture is the cause of their mental illness
• Using your background to make assumptions about them.
• Observing what they say and do. (Correct answer)
• Ignore what they say