Question

the first step in the rational decision - making model is to
recruit team members to work on the
problem.
gather data.
develop alternative responses.
define the situation.
question 60 (1 point)
pmi is a
computer program used to help
managers write mission statements.
statistical technique used in the
controlling process.
problem - solving technique used to
evaluate possible solutions to a
problem.
rule of thumb used to determine how
many employees should be managed by
y single manager.

Explanation:

First Question (Rational Decision - Making Model)

In the rational decision - making model, the first step is to clearly define the situation or problem that needs to be addressed. Recruiting team members comes later, gathering data is part of the information - collection phase after defining the problem, and developing alternative responses is a subsequent step. So the correct option is the one that says "define the situation".

PMI (Plus - Minus - Interesting) is a problem - solving technique. It is used to evaluate possible solutions by looking at the pluses (advantages), minuses (disadvantages), and interesting aspects of each solution. It is not a computer program for writing mission statements, a statistical technique for the controlling process, or a rule of thumb for span of management.

Answer:

D. define the situation

Second Question (PMI)