Question

during the monthly office meeting, the method of scheduling appointments was discussed. the patients frequently had wait times in excess of two hours and were very upset by the time the physician saw them. the practice is a large community clinic that uses wave scheduling. which of the following scheduling methods may be a better alternative for the clinic?
multiple choice
there is no better scheduling method.
see fewer patients.
wave scheduling with double - and triple - booking of patients at the top of each hour.
scheduled appointments in the morning for call - in patients and open hours in the afternoon.

Explanation:

Wave scheduling with double - and triple - booking at the top of each hour can help manage patient flow better. Seeing fewer patients may not be practical for a large community clinic. Saying there is no better method is incorrect as improvements can be made. Scheduled appointments in the morning for call - in patients and open hours in the afternoon may not optimize the use of resources as effectively as wave scheduling with double/triple booking.

Answer:

Wave scheduling with double - and triple - booking of patients at the top of each hour.