Question

1. which scheduling technique schedules a group of patients at the beginning of an hour when they arrive in the order in which they arrive? a. wave b. staggered c. stream d. open access 11. what is the short amount of time, about 15 minutes, right before the physician actually sees the patient? a. preparation time b. clean - up time c. lead time d. pre - visit minutes 12. what is open access scheduling? a. a scheduling technique used when there is an increase in patient flow b. a scheduling technique used when there is a decrease in patient flow c. a type of scheduling that allows for patients to schedule their own appointments by using the patient portal d. a scheduling technique that allows patients to be seen as they arrive, without appointments 13. what is the most commonly used appointment scheduling system? a. wave scheduling b. open access scheduling c. stream scheduling d. wine scheduling 14. which scheduling system lowers the chance of a provider having to wait for a patient who arrives late? a. double booking b. staggered scheduling c. stream scheduling d. wave scheduling 15. what is double booking? a. when two patients are scheduled for the same time slot of the same provider b. when a redundant procedure, such as a lab, is set to happen for the same patient by accident c. when one patient is scheduled with two providers at the same time d. when the scheduler puts the patient down for multiple appointments 16. which type of scheduling involves putting patients with similar needs on the schedule together? a. similar scheduling b. group scheduling c. cluster scheduling d. support scheduling 17. which part of the \soap\ technique represents the patients view of the presenting problem? a. subjective b. objective c. assessment d. plan 18. during the clinical assessment, patients are asked about their reason for seeking medical care, also known as the a. central problem. b. chief complaint. c. chief concern. d. grand issue. 19. which of these is not performed at patient checkout? a. discharge instructions are given. b. follow - up appointments are made. c. the patient pays the fee for service or copay. d. insurance is verified. true or false read the following statements and write \t\ for true or \f\ for false in the blanks provided. if a statement is false, correct the statement to make it true. 1. ____ an efficient and effective clinical workflows primary purpose is to improve the healthcare facilitys finances.

Explanation:

1. For the multiple - choice questions:

• These questions pertain to medical scheduling (e.g., types of scheduling like wave, open access, etc.), components of clinical assessment (SOAP technique), patient - related procedures (checkout procedures). Knowledge of medical practices and patient management is required to answer them.

1. For the True - False question:

• The statement is about the purpose of clinical workflow. Clinical workflows are mainly aimed at improving patient care, not the facility's finances.

Answer:

1. c (Lead time is the short amount of time, about 15 minutes, right before the provider actually sees the patient)
2. d (Open - access scheduling allows patients to be seen as they arrive, without appointments)
3. a (Wave scheduling is the most commonly used appointment scheduling system)
4. b (Staggered scheduling lowers the chance of a provider having to wait for a late - arriving patient)
5. a (Double booking is when two patients are scheduled for the same time slot of the same provider)
6. c (Cluster scheduling involves putting patients with similar needs on the schedule together)
7. a (The 'Subjective' part of the SOAP technique represents the patient's view of the presenting problem)
8. b (During the clinical assessment, patients are asked about their reason for seeking medical care, also known as the chief complaint)
9. d (Insurance verification is usually done before or during the check - in process, not at checkout)

True or False: F (An efficient and effective clinical workflow's primary purpose is to improve patient care)