Question

#10 your team wants to know how many referrals have been sent to an outside practice over the past year for behavioral health. which reporting workbench template(s) should you use to collect this data for analysis?

select one of the following (2 pts)
a. referral workqueue user productivity
b. referrals report
c. referral workqueue volumes
d. all of the above

Explanation:

Analyze the reporting requirement

The team needs to find the total number of referrals sent to an outside practice over the past year for behavioral health. This requires querying historical referral records based on specific criteria (date range, destination/outside practice, and specialty/behavioral health).

Evaluate the available templates

• Referral Workqueue User Productivity and Referral Workqueue Volumes focus on workqueue operational metrics (such as user actions, outstanding work, or current workqueue backlogs) rather than historical, criteria-based clinical/administrative referral records.
• The Referrals Report template is designed to search, filter, and extract historical referral records across the system using criteria like referral date, specialty, and receiving provider/practice.

Determine the correct option

Because only the Referrals Report template provides the necessary historical search filters for this data analysis, option B is the correct choice.

Answer:

• (A) Referral Workqueue User Productivity
• (B) Referrals Report (Correct answer)
• (C) Referral Workqueue Volumes
• (D) All of the above