Question

which statement best describes the difference between conflict resolution and conflict management?
○ conflict resolution is for serious problems, but conflict management is for minor problems.
○ conflict resolution is for complex problems, but conflict management is for minor problems.
○ conflict resolution is for solvable problems, but conflict management is for unsolvable problems.
○ conflict resolution is for physical problems, but conflict management is for communication problems.

Explanation:

To determine the correct answer, we analyze each option:

• Option 1: Conflict resolution and management aren't distinguished by "serious" vs "minor" in this way.
• Option 2: The distinction isn't about "complex" vs "minor" problems.
• Option 3: Conflict resolution aims to solve solvable conflicts, while conflict management deals with unsolvable ones (by reducing negative impacts). This matches the concepts.
• Option 4: The distinction isn't based on "physical" vs "communication" problems.

Answer:

C. Conflict resolution is for solvable problems, but conflict management is for unsolvable problems.