Question

which of the following applies to performing an oil change? a) always document the oil level and condition before performing the service. b) the oil type used is a customer preference and is interchangeable. c) oil level can be low, because consumption is expected. d) all of the above.

Explanation:

It's important to know the starting - point oil state. Oil types aren't always interchangeable (contradicting B), and low oil levels aren't ideal even with consumption (contradicting C), so D is incorrect.

Answer:

A. Always document the oil level and condition before performing the service.