Question

when lucy first started as a waitress, she had to check the paper schedule on the bulletin board. now there is new scheduling software that she can access from her phone. what was lucy’s likely emotional reaction to this digital communication change?

○ sadness because her manager used to leave little drawings on the paper schedule.

○ irritation because her workplace did not seem as far as it used to from her days off

○ happiness because she can see her own schedule and everyone else’s, even when the restaurant is closed.

Explanation:

To determine Lucy's likely emotional reaction, we analyze each option:

• The first option about sadness due to manager's drawings is a very personal and less likely general reaction to a digital scheduling change.
• The second option about irritation due to workplace seeming closer on days off is not a typical reaction to a digital scheduling tool.
• The third option about happiness makes sense because the new digital scheduling software allows her to access schedules (her own and others') even when the restaurant is closed, which is a practical benefit and an improvement in convenience.

Answer:

C. Happiness because she can see her own schedule and everyone else’s, even when the restaurant is closed.