Question

what is one reason haidilao stands out from competitors is because of its * 2 points emphasis on:
extremely low prices
customer service experience
traditional table service
franchise-focused expansion

what expansion plan is mentioned in the video as part of the company’s * 2 points strategy?
building across china
expanding into the us
becoming a fast food chain only
switching to franchising exclusively

Explanation:

For the first question, Haidilao is globally recognized for its highly personalized, attentive customer service (e.g., free snacks, nail services while waiting) which differentiates it from other hot pot chains, not low prices, traditional service, or franchise-focused growth.
For the second question, Haidilao's documented expansion strategy includes entering the US market as a key international step; it does not focus solely on domestic China, fast food conversion, or exclusive franchising.

Answer:

1. Customer service experience
2. Expanding into the US