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Question
a team leader posts a set-up procedure for a new web site on a file server so that team members can access it.
what type of communication happens when team members download the procedure document?
horizontal
one-way
top-down
bottom-up
two-way
Analyze the communication scenario
A team leader posts a document on a file server. Team members download and read it. This involves a sender sharing information with receivers without any immediate feedback loop or active dialogue.
Define the communication types
- Horizontal: Communication between peers at the same organizational level.
- One-way: Information flows from sender to receiver without feedback.
- Top-down: Communication from higher management to lower levels.
- Bottom-up: Communication from lower levels to higher management.
- Two-way: Interactive communication with active feedback.
Connect to team dynamics
In Cross-functional Teams, sharing procedures via a shared server is a common method to distribute information. Because the team members simply download the document without sending a response back through this channel, it represents a classic example of one-way communication.
Determine the correct option
Since the action is purely downloading and reading a posted document with no feedback mechanism, it is classified as one-way communication.
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- Horizontal
- One-way (Correct answer)
- Top-down
- Bottom-up
- Two-way