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Question
select the correct answer.
two people are negotiating to resolve a conflict. they both have their own ideas about what caused the conflict, but their ideas are very different. what should they do to gain more insight into the cause of their conflict?
a. they should each read the situation clearly down.
b. they should check their facts and exchange questions with each other.
c. they should brainstorm all the perceived causes of the conflict.
d. they should compromise and agree with their opponent’s idea.
To gain insight into the conflict's cause when their views differ, checking facts and exchanging questions (option B) helps verify information and clarify misunderstandings. Rushing (A) or brainstorming (C) without fact - checking may not address the root, and compromising (D) skips understanding the cause.
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B. They should check their facts and ask honest questions with each other