Question

question 20

in a workplace, employees are tasked with choosing their parking spots each year, with higher performers getting first dibs. though a minor convenience, this doesnt significantly impact job satisfaction, resulting in a relaxed and indifferent approach to the choice.

what response best reflects this scenario according to expectancy theory?

performance-outcome expectancy
neutral valency
negative valency
effort-performance expectancy

Explanation:

Analyze the scenario details

The scenario describes a situation where high performance leads to a specific outcome: getting first choice of parking spots. However, the employees view this outcome as a "minor convenience" that "doesn't significantly impact job satisfaction." This indifference leads to a "relaxed and indifferent approach to the choice."

Apply Expectancy Theory components

Using the Expectancy Theory and Valence knowledge points:

• Expectancy (Effort-to-Performance): The belief that effort will lead to high performance.
• Instrumentality (Performance-to-Outcome): The belief that high performance will lead to receiving the outcome (parking spot choice).
• Valence: The value or attractiveness an individual places on the outcome.
• Positive valency means the outcome is highly desired.
• Negative valency means the outcome is avoided.
• Neutral valency (or zero valence) means the individual is indifferent to the outcome, placing little to no value on it.

Determine the correct option

Since the text explicitly states that the parking spot choice is a "minor convenience" that does not impact satisfaction, resulting in an "indifferent approach," this directly reflects Neutral valency.

Answer:

• (A) Performance-outcome expectancy
• (B) Neutral valency (Correct answer)
• (C) Negative valency
• (D) Effort-performance expectancy