Question

question 19 (2.5 points)
what is the difference between the selling price and the purchase price?
gross profit
net income
profit margin
markup

question 20 (2.5 points)
an open posture would include
arms folded in front of you
leaning back in your chair
avoiding eye contact
hands and arms to your sides

Explanation:

Analyze Question 19

Using the Markup and Profit Margin knowledge point

$$ \text{Markup} = \text{Selling Price} - \text{Purchase Price} $$

Analyze Question 20

Using the Nonverbal Communication knowledge point

• An open posture involves non-defensive, welcoming body language.
• Keeping hands and arms to your sides, rather than crossed or folded, indicates openness and receptivity.

Answer:

Question 19

• (A) Gross Profit
• (B) Net Income
• (C) Profit Margin
• (D) Markup (Correct answer)

Question 20

• (A) arms folded in front of you
• (B) leaning back in your chair
• (C) avoiding eye contact
• (D) hands and arms to your sides (Correct answer)