Question

question 14

why are interpersonal skills often called the \glue\ in business?

because they eliminate the need for technical knowledge
because they create misunderstandings between managers and employees
because they foster relationships that enable collaboration and success
because they require employees to work longer hours

Explanation:

Define the role of interpersonal skills

Using the Workplace Skills and Social Skills in Business knowledge points, interpersonal skills represent the behaviors and tactics a person uses to interact with others effectively. In a professional setting, these skills allow individuals to communicate, build trust, and work cohesively.

Analyze the "glue" metaphor

The term "glue" implies a binding agent that holds different parts of an organization together. Interpersonal skills serve this function by connecting diverse individuals, aligning team efforts, and facilitating smooth communication.

Evaluate the given options

• Option 1: Incorrect. Interpersonal skills complement technical knowledge rather than eliminating the need for it.
• Option 2: Incorrect. These skills resolve and prevent misunderstandings rather than creating them.
• Option 3: Correct. By fostering strong professional relationships, interpersonal skills enable effective collaboration, teamwork, and overall organizational success.
• Option 4: Incorrect. There is no direct link between interpersonal skills and forcing longer working hours.

Answer:

• Because they eliminate the need for technical knowledge
• Because they create misunderstandings between managers and employees
• Because they foster relationships that enable collaboration and success (Correct answer)
• Because they require employees to work longer hours