Question

question 1-48
which style of communication would be most effective when attempting to resolve a conflict?
○ assertive
○ passive aggressive
○ passive
○ aggressive

Explanation:

Assertive communication respects both one's own needs and the needs of others, using clear, direct, and respectful language to express perspectives and collaborate on solutions. This avoids the self-neglect of passive communication, the hostility of aggressive communication, and the indirect resentment of passive-aggressive communication, making it ideal for conflict resolution.

Answer:

A. Assertive