Question

the process of sending and receiving messages with words defines ______.
a. verbal communication
b. nonverbal communication
c. open communication
d. empty communication

please select the best answer from the choices provided

○ a
○ b
○ c
○ d

Explanation:

To solve this, we analyze each option:

• Option a: Verbal communication is defined as the process of sending and receiving messages using words (either spoken or written).
• Option b: Nonverbal communication uses non - word cues like body language, not words.
• Option c: Open communication refers to a style of communication with transparency, not specifically about using words.
• Option d: Empty communication is not a standard term for communication with words; it implies meaningless communication.

So, the process of sending and receiving messages with words matches the definition of verbal communication.

Answer:

A. verbal communication