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Question
nccer 00107 - basic communication skills
how should a listener practice active listening skills after receiving instructions?
tell all coworkers what the speaker said
start following the instructions and later check to see if they are doing it correctly
ask for the instructions to be repeated several more times
paraphrase back to the speaker what they heard using their own words
Active listening involves demonstrating understanding. Paraphrasing shows the speaker that the listener has grasped the message. Telling coworkers is not focused on the speaker - listener interaction. Starting to follow without confirming understanding is risky. Repeatedly asking for repetition isn't the best way to show understanding.
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paraphrase back to the speaker what they heard using their own words