Question

multiple choice question
small businesses can use nonstore retailing methods such as the internet to
open new channels of distribution
improve delivery for their products
reduce their personal contact with customers
increase prices for their products

Explanation:

Nonstore retailing methods like the Internet are distribution channels. Opening new distribution channels is a common use of such methods. Increasing prices is not a typical positive use. Reducing personal contact is contrary to some business - customer relationship goals. Improving delivery is more about logistics within existing channels rather than a primary use of nonstore retailing methods like the Internet.

Answer:

open new channels of distribution